FAQ – Rent & Play Golf

 

Where do I received golf club in Turkey ?

We deliver your clubs directly to your hotel, apartment. In Turkey is deliver free of charge and in other destinations it depend how far is it from our office or you can pick up your clubs in our office.

 

 What do I need to receive my golf clubs? 

We require you to have your booking confirmation and a copy of your passport or ID, and a valid credit card to receive your clubs.

 

 What do I do when I am finished with my golf clubs? 

We will collect the clubs from you at an agreed time and place. It is also possible to contact us to change the pick up, drop of time and place.

 

 What happens if I have a problem or I need a golf clubs replaced? 

Rent & Play Golf aim to ensure an excellent service, therefore we are available everyday if you require us, just call or email us.

 

 What happens if my Golf clubs get damaged, lost or stolen while on hire?

Clients are responsible for the clubs for the entire hire period. If damage occurs, a charge will be made to your credit card after it has been repaired. Any clubs or other equipment which fails to return will be charged at full retail price.

 Can I insure my hire set? 

Yes, insurance is available at €10 per set, per hire. Please see the information terms and conditions.

 

 Can I make, tee time, transfer reservation? 

Of course we are tour operator and we can give you the best conditions and offers.

 

 How can I pay? 

There are two options. The first one pay with credit card or in cash. We prefer €. 

 

May I cancel my reservation? 

The customer may cancel his booking at any time by e-mail. In case of cancellation, our policy